# Descript: Major incident: SquadCast recordings intermittently failing

**Summary:** SquadCast recordings intermittently failed in a major-impact incident starting 2026-07-21 19:01 UTC and lasting 39 min, resolved at 2026-07-21 19:40 UTC. Descript reported functionality fully restored at 2026-07-21 19:14 UTC but did not state a cause or specific fix. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-07-21 19:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.descript.com/incidents/01KY30VMZH08F3J03SY3C5GQ7M](https://status.descript.com/incidents/01KY30VMZH08F3J03SY3C5GQ7M)
- [Company: Descript](https://rewindex.com/company/descript.md)
- Versions: before (none: first archived) → after incident\_version:13/01KY30VMZH08F3J03SY3C5GQ7M@2f9ff0144083
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ SquadCast recordings intermittently failing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-21 19:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-21 19:40 UTC
```

**6. Added: Update** (investigating) · 2026-07-21 19:01 UTC

```diff
+ We have detected a problem and are investigating the underlying issue.
```

**7. Added: Update** (monitoring) · 2026-07-21 19:14 UTC

```diff
+ Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
```

**8. Added: Update** (resolved) · 2026-07-21 19:40 UTC

```diff
+ This issue is now resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-21 19:01 UTC | Major incident: SquadCast recordings intermittently failing (this change) | degradation |

All Descript changes: [timeline](https://rewindex.com/company/descript/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i0eaa83290cb329 · Markdown: https://rewindex.com/change/i0eaa83290cb329.md · JSON: https://rewindex.com/api/v1/changes/i0eaa83290cb329 · Generated 2026-10-18T00:38:27.883Z