# Statsig: Critical incident: Statsig Console temporarily down

**Summary:** Statsig Console (console.statsig.com) was down in a vendor-rated critical incident from 2026-05-26 18:01 UTC to 2026-05-26 18:25 UTC, lasting 24 min. No flag checks or SDK calls were affected; Statsig marked it resolved and said it had determined the root cause, without disclosing the cause or fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-26 18:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/yzndyhkzsgbw](https://stspg.io/yzndyhkzsgbw)
- [Company: Statsig](https://rewindex.com/company/statsig.md)
- Versions: before (none: first archived) → after incident\_version:208/3jlqd2zqz3p8@37422f6482a5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Statsig Console temporarily down
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-26 18:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-26 18:25 UTC
```

**6. Added: Affected components**

```diff
+ Console
```

**7. Added: Update** (investigating) · 2026-05-26 18:01 UTC

```diff
+ console.statsig.com was temporarily down but recovered shortly. No flag checks or SDKs calls were affected.  Mitigated: 05/26/2026 11:25:00 GMT-0700 (Pacific Daylight Time) We have determined the root cause and will work to prevent this.
```

**8. Added: Update** (resolved) · 2026-05-26 18:25 UTC

```diff
+ Resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-26 18:01 UTC | Critical incident: Statsig Console temporarily down (this change) | outage |

All Statsig changes: [timeline](https://rewindex.com/company/statsig/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i0e6fc33b1ccb33 · Markdown: https://rewindex.com/change/i0e6fc33b1ccb33.md · JSON: https://rewindex.com/api/v1/changes/i0e6fc33b1ccb33 · Generated 2026-10-18T03:31:48.089Z