# Grammarly: Major incident: Some Grammarly users may be unable to log in

**Summary:** Some Grammarly users could not log in during a major outage starting 2026-01-30 20:12 UTC and resolved at 2026-01-30 22:25 UTC, lasting 2 h 12 min. Grammarly reported implementing a fix and monitoring the results at 01-30 21:55 UTC; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-01-30 20:12 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/7lv94b6v3gr4](https://stspg.io/7lv94b6v3gr4)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)
- Versions: before (none: first archived) → after incident\_version:21/cxhry3y2htt4@167f96f40902
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some Grammarly users may be unable to log in
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-30 20:12 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-30 22:25 UTC
```

**6. Added: Affected components**

```diff
+ Login
```

**7. Added: Update** (investigating) · 2026-01-30 20:12 UTC

```diff
+ We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.
```

**8. Added: Update** (monitoring) · 2026-01-30 21:55 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-01-30 22:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-30 20:12 UTC | Major incident: Some Grammarly users may be unable to log in (this change) | outage |

All Grammarly changes: [timeline](https://rewindex.com/company/grammarly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i0e68673a36421b · Markdown: https://rewindex.com/change/i0e68673a36421b.md · JSON: https://rewindex.com/api/v1/changes/i0e68673a36421b · Generated 2026-10-18T03:32:30.865Z