# BigCommerce: Major incident: Bolt payments are currently failing

> Major incident: Bolt payments are currently failing. Detected 2026-10-27 by Rewindex: what changed on BigCommerce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i0e16a68f499c26
Last updated: 2026-10-27T05:33:54Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-27 05:29 UTC · Detected: 2026-10-27 05:33 UTC
- [Source: https://status.bigcommerce.com/incidents/rpq28l3yhsx5](https://status.bigcommerce.com/incidents/rpq28l3yhsx5)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)
- Versions: before (none: first archived) → after incident\_version:118/rpq28l3yhsx5@e3431d6b95d3
- Change 1 of 2 for this incident

Incident page (full timeline): [Bolt payments are currently failing](https://rewindex.com/company/bigcommerce/incidents/rpq28l3yhsx5.md)
## What changed

**1. Added: Title**

```diff
+ Bolt payments are currently failing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-10-27 05:29 UTC
```

**5. Added: Affected components**

```diff
+ Checkout & Payment Processing
```

**6. Added: Update** (identified) · 2026-10-27 05:29 UTC

```diff
+ Bolt payments are currently failing. The failure started when Bolt changed their domain from bolt.com to boltapp.com. Our team is working with Bolt to restore service. We will post an update as soon as we have more information.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 05:29 UTC | Major incident: Bolt payments are currently failing (this change) | major |
| 2026-10-27 07:43 UTC | [Incident updated: Bolt payments are currently failing](https://rewindex.com/change/r8c144c390ee6eb.md) |  |

Next: [change](https://rewindex.com/change/r8c144c390ee6eb.md) · All BigCommerce changes: [timeline](https://rewindex.com/company/bigcommerce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i0e16a68f499c26 · Markdown: https://rewindex.com/change/i0e16a68f499c26.md · JSON: https://rewindex.com/api/v1/changes/i0e16a68f499c26 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-27T09:58:05.607Z