# Metabase: Critical incident: Metabase Store is unavailable

**Summary:** Metabase Store was unavailable with critical impact from 2026-08-12 19:13 UTC to 2026-08-12 20:52 UTC, lasting 1 h 39 min. Metabase reported maintenance on the Store infrastructure and initially expected it to be operational within an hour; the incident was subsequently resolved. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-12 19:13 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/94tw5cy85mzv](https://stspg.io/94tw5cy85mzv)
- [Company: Metabase](https://rewindex.com/company/metabase.md)
- Versions: before (none: first archived) → after incident\_version:70/z70n6h39smk3@379f109222a9
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Metabase Store is unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-12 19:13 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-12 20:52 UTC
```

**6. Added: Affected components**

```diff
+ Metabase Store
```

**7. Added: Update** (investigating) · 2026-08-12 19:13 UTC

```diff
+ We are performing maintenance on the Metabase Store infrastructure. We expect it to be operational within an hour.
```

**8. Added: Update** (resolved) · 2026-08-12 20:52 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-12 19:13 UTC | Critical incident: Metabase Store is unavailable (this change) | outage |

All Metabase changes: [timeline](https://rewindex.com/company/metabase/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i0d07fe641a947c · Markdown: https://rewindex.com/change/i0d07fe641a947c.md · JSON: https://rewindex.com/api/v1/changes/i0d07fe641a947c · Generated 2026-10-18T02:29:17.144Z