# Sigma Computing: Major incident: Databricks Azure East US query timeout

**Summary:** A major incident caused query execution failures and timeouts for Sigma connections to Databricks Azure East US, attributed to a Databricks service interruption. It started at 2026-09-14 19:31 UTC and was resolved at 2026-09-14 22:53 UTC, lasting 3 h 21 min; warehouse connections returned to normal. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-14 19:31 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fxjbwj7s8x7c](https://stspg.io/fxjbwj7s8x7c)
- [Company: Sigma Computing](https://rewindex.com/company/sigma-computing.md)
- Versions: before (none: first archived) → after incident\_version:77/2hs2qc5jpdc6@ac37703aabee
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Databricks Azure East US query timeout
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-14 19:31 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-14 22:53 UTC
```

**6. Added: Affected components**

```diff
+ Azure - Sigma - Azure (US), Sigma - Azure (US)
```

**7. Added: Update** (identified) · 2026-09-14 19:31 UTC

```diff
+ Databricks Azure East US is degraded services which is  affecting Sigma connections and causing query execution failures and timeouts on Databrick warehouse.  We are investigating these errors owing to Databricks Azure East US service interruption (https://status.azuredatabricks.net/) and haven't detected an issue other warehouses at the moment.  If your Databrick connection in Sigma is experiencing errors, please continue monitoring: https://status.azuredatabricks.net/  Our apologies for any inconvenience caused.
```

**8. Added: Update** (identified) · 2026-09-14 21:19 UTC

```diff
+ Databricks Azure East US is degraded services which is  affecting Sigma connections and causing query execution failures and timeouts on Databrick warehouse.  We are investigating these errors owing to Databricks Azure East US service interruption (https://status.azuredatabricks.net/) and haven't detected an issue other warehouses at the moment.  If your Databrick connection in Sigma is experiencing errors, please continue monitoring: https://status.azuredatabricks.net/  We apologize for the disruption and will keep this page updated.
```

**9. Added: Update** (monitoring) · 2026-09-14 21:55 UTC

```diff
+ Databricks Azure East US has recovered and is now operational. Sigma connections to Databricks Azure East US should no longer experience query execution failures or timeouts, and warehouse connections should be working normally. This was caused by a Databricks Azure East US service interruption (https://status.azuredatabricks.net/). If you're still seeing errors on your Databricks connection in Sigma, please continue monitoring: https://status.azuredatabricks.net/ We apologize for the disruption and thank you for your patience.
```

**10. Added: Update** (resolved) · 2026-09-14 22:53 UTC

```diff
+ The Azure East US Databricks service interruption has been resolved. Sigma connections to Databricks Azure East US are no longer experiencing query execution failures or timeouts, and warehouse connections are working normally.  This was caused by a Databricks Azure East US service interruption (https://status.azuredatabricks.net/). If you continue to see errors on your Databricks connection in Sigma, please reach out to us.  We apologize for the disruption and thank you for your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-14 19:31 UTC | Major incident: Databricks Azure East US query timeout (this change) | outage |

All Sigma Computing changes: [timeline](https://rewindex.com/company/sigma-computing/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i0c5a82688cd53e · Markdown: https://rewindex.com/change/i0c5a82688cd53e.md · JSON: https://rewindex.com/api/v1/changes/i0c5a82688cd53e · Generated 2026-10-18T02:29:29.844Z