# Stripe: Major incident: Elevated MobilePay errors

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-05-16 16:01 UTC · Detected: 2026-10-19 21:13 UTC
- [Source: https://stspg.io/06tvvhhcgy80](https://stspg.io/06tvvhhcgy80)
- [Company: Stripe](https://rewindex.com/company/stripe.md)
- Versions: before (none: first archived) → after incident\_version:301/ws0j885npfx1@8d01f75f2cfb
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated MobilePay errors](https://rewindex.com/company/stripe/incidents/ws0j885npfx1.md)
## What changed

**1. Added: Title**

```diff
+ Elevated MobilePay errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-16 16:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-16 18:53 UTC
```

**6. Added: Affected components**

```diff
+ Acquirers and payment methods
```

**7. Added: Update** (investigating) · 2026-05-16 16:01 UTC

```diff
+ We're currently investigating elevated MobilePay errors. We'll post an update soon.
```

**8. Added: Update** (resolved) · 2026-05-16 18:53 UTC

```diff
+ Between 14:18–17:20 UTC May 16th, we saw elevated error rates and response times with MobilePay requests. This is now resolved.
```

**9. Added: Update** (investigating) · 2026-05-16 23:45 UTC

```diff
+ Between 14:18–17:20 UTC May 16th, we saw elevated error rates and response times with MobilePay requests. This is now resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-16 16:01 UTC | Major incident: Elevated MobilePay errors (this change) | degradation |

All Stripe changes: [timeline](https://rewindex.com/company/stripe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i0bd60b91ec261a · Markdown: https://rewindex.com/change/i0bd60b91ec261a.md · JSON: https://rewindex.com/api/v1/changes/i0bd60b91ec261a · Generated 2026-10-20T16:33:37.489Z