# Crusoe: Major incident: CMK Customers unable to provision new block storage volumes

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-04-17 01:30 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/l36v4twdlzb5](https://stspg.io/l36v4twdlzb5)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)
- Versions: before (none: first archived) → after incident\_version:709/qs2z9jq2bxf7@8dbf88dd272c
- Change 1 of 1 for this incident

Incident page (full timeline): [CMK Customers unable to provision new block storage volumes](https://rewindex.com/company/crusoe/incidents/qs2z9jq2bxf7.md)
## What changed

**1. Added: Title**

```diff
+ CMK Customers unable to provision new block storage volumes
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-17 01:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-17 02:52 UTC
```

**6. Added: Affected components**

```diff
+ Persistent Storage, Storage - Persistent Storage
```

**7. Added: Update** (investigating) · 2026-04-17 01:30 UTC

```diff
+ We are currently investigating an issue specifically affecting Persistent Volume (PVC) creation for Crusoe Managed Kubernetes (CMK) customers. While this interruption prevents the provisioning of new block storage volumes, it is strictly limited to block storage and does not impact Shared Disks or other services. Existing volumes and active workloads remain fully operational and unaffected. Our engineering team has identified the root cause and is restoring the service. We expect to provide a final update once provisioning functionality is fully restored.
```

**8. Added: Update** (resolved) · 2026-04-17 02:52 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-17 01:30 UTC | Major incident: CMK Customers unable to provision new block storage volumes (this change) | major |

All Crusoe changes: [timeline](https://rewindex.com/company/crusoe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i0ba222c88412e3 · Markdown: https://rewindex.com/change/i0ba222c88412e3.md · JSON: https://rewindex.com/api/v1/changes/i0ba222c88412e3 · Generated 2026-10-20T00:01:10.602Z