# Cursor: Major incident: Investigating service degradation — Cloud Agents

**Summary:** Cursor reported a major service degradation affecting Cloud Agents, with Grok Bot also listed as an affected component. It started at 2026-10-06 22:48 UTC and was resolved at 2026-10-06 23:04 UTC, lasting 16 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-06 22:48 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/d264y501jym3](https://stspg.io/d264y501jym3)
- [Company: Cursor](https://rewindex.com/company/cursor.md)
- Versions: before (none: first archived) → after incident\_version:11/lft9b2dfmfsy@cae6bc6696d0
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Investigating service degradation — Cloud Agents
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-06 22:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-06 23:04 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Agents, Grok Bot
```

**7. Added: Update** (investigating) · 2026-10-06 22:48 UTC

```diff
+ We are investigating a service degradation affecting Cloud Agents.
```

**8. Added: Update** (investigating) · 2026-10-06 22:52 UTC

```diff
+ We are currently investigating this issue. We will provide updates as more information becomes available.
```

**9. Added: Update** (investigating) · 2026-10-06 22:53 UTC

```diff
+ We are currently investigating this issue. We will provide updates as more information becomes available.
```

**10. Added: Update** (investigating) · 2026-10-06 22:53 UTC

```diff
+ We are currently investigating this issue. We will provide updates as more information becomes available.
```

**11. Added: Update** (resolved) · 2026-10-06 23:04 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-06 22:48 UTC | Major incident: Investigating service degradation — Cloud Agents (this change) | degradation |

All Cursor changes: [timeline](https://rewindex.com/company/cursor/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i0b49614b17fc6c · Markdown: https://rewindex.com/change/i0b49614b17fc6c.md · JSON: https://rewindex.com/api/v1/changes/i0b49614b17fc6c · Generated 2026-10-18T02:29:52.548Z