# Matillion: Major incident: Scheduled Pipelines not triggering

**Summary:** Scheduled pipelines were not triggering across all Schedules, affecting the EU Region - Scheduler, Scheduler, and US Region - Scheduler. Matillion rated the incident major; it started at 2025-12-08 19:10 UTC and was resolved at 2025-12-08 20:41 UTC, lasting 1 h 30 min. No cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-12-08 19:10 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/km8pr9ktc4zp](https://stspg.io/km8pr9ktc4zp)
- [Company: Matillion](https://rewindex.com/company/matillion.md)
- Versions: before (none: first archived) → after incident\_version:151/mqyknxrqk06b@37216875a5cb
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Scheduled Pipelines not triggering
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-08 19:10 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-08 20:41 UTC
```

**6. Added: Affected components**

```diff
+ EU Region - Scheduler, Scheduler, US Region - Scheduler
```

**7. Added: Update** (investigating) · 2025-12-08 19:10 UTC

```diff
+ We are currently investigating this issue, it is impacting all Schedules
```

**8. Added: Update** (resolved) · 2025-12-08 20:41 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-08 19:10 UTC | Major incident: Scheduled Pipelines not triggering (this change) | outage |

All Matillion changes: [timeline](https://rewindex.com/company/matillion/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i0b1656cc5945f7 · Markdown: https://rewindex.com/change/i0b1656cc5945f7.md · JSON: https://rewindex.com/api/v1/changes/i0b1656cc5945f7 · Generated 2026-10-18T02:54:53.010Z