# Sanity: Major incident: API & API CDN timeouts for small subset of customers

> Major incident: API & API CDN timeouts for small subset of customers. Detected 2026-10-27 by Rewindex: what changed on Sanity’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i09cfdab58b20ca
Last updated: 2026-10-27T14:43:56Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-27 14:33 UTC · Detected: 2026-10-27 14:43 UTC
- [Source: https://www.sanity-status.com/incidents/sc7tpk079wf0](https://www.sanity-status.com/incidents/sc7tpk079wf0)
- [Company: Sanity](https://rewindex.com/company/sanity.md)
- Versions: before (none: first archived) → after incident\_version:206/sc7tpk079wf0@38d8795d9cef
- Change 1 of 5 for this incident

Incident page (full timeline): [API & API CDN timeouts for small subset of customers](https://rewindex.com/company/sanity/incidents/sc7tpk079wf0.md)
## What changed

**1. Added: Title**

```diff
+ API & API CDN timeouts for small subset of customers
```

**2. Added: Impact**

```diff
+ minor
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-27 14:33 UTC
```

**5. Added: Affected components**

```diff
+ apicdn.sanity.io, api.sanity.io
```

**6. Added: Update** (investigating) · 2026-10-27 14:33 UTC

```diff
+ Since 13:37UTC, a small subset of customers have been seeing intermittent increased latency on API requests, and some requests are returning errors. Most customers are not affected. Our engineers are investigating the cause and working to resolve it. We will post another update as soon as we have more information.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 14:33 UTC | Major incident: API & API CDN timeouts for small subset of customers (this change) | degradation |
| 2026-10-27 15:43 UTC | [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/re1c1b796c4026b.md) | Normal progress |
| 2026-10-27 15:53 UTC | [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/rf0ac4fd4039a21.md) | Normal progress |
| 2026-10-27 19:44 UTC | [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/r84ef6a1419e4f1.md) | Normal progress |
| 2026-10-27 21:34 UTC | [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/rfa65f2637d7c49.md) | Normal progress |

Next: [change](https://rewindex.com/change/re1c1b796c4026b.md) · All Sanity changes: [timeline](https://rewindex.com/company/sanity/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: API & API CDN timeouts for small subset of customers on Sanity’s status page, changed 2026-10-27 14:33 UTC (change 1 of 5).

- Canonical URL: https://rewindex.com/change/i09cfdab58b20ca
- Citation: Sanity, “Major incident: API & API CDN timeouts for small subset of customers” (2026-10-27 14:33 UTC). Archived by Rewindex: https://rewindex.com/change/i09cfdab58b20ca (CC BY 4.0).
- Markdown link: `[Sanity: Major incident: API & API CDN timeouts for small subset of customers (2026-10-27)](https://rewindex.com/change/i09cfdab58b20ca)`


---
Canonical: https://rewindex.com/change/i09cfdab58b20ca · Markdown: https://rewindex.com/change/i09cfdab58b20ca.md · JSON: https://rewindex.com/api/v1/changes/i09cfdab58b20ca · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:37:51.738Z