# Webflow: Major incident: [RESOLVED] Reports of intermittent errors for hosted sites

**Summary:** Webflow reported a major degradation affecting hosted pages with CMS content, with intermittent 5xx errors during several brief windows. The incident started at 2026-07-19 05:14 UTC and resolved at 2026-07-19 14:00 UTC (8 h 45 min); Webflow confirmed its mitigation restored expected site performance. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-07-19 05:14 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/cy27k23mrbls](https://stspg.io/cy27k23mrbls)
- [Company: Webflow](https://rewindex.com/company/webflow.md)
- Versions: before (none: first archived) → after incident\_version:266/2pp0vjr1p5f1@447eaab66a3d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ [RESOLVED] Reports of intermittent errors for hosted sites
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-19 05:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-19 14:00 UTC
```

**6. Added: Affected components**

```diff
+ Hosted Websites - Site Pages, Site Pages
```

**7. Added: Update** (investigating) · 2026-07-19 05:14 UTC

```diff
+ We’re investigating reports of intermittent errors affecting hosted sites. While we previously observed a period of recovery, we’re continuing to see customer impact and are actively investigating the issue. Our engineering team is working with urgency to identify the root cause and restore expected performance. We’ll share another update as soon as more information becomes available.
```

**8. Added: Update** (monitoring) · 2026-07-19 06:10 UTC

```diff
+ We’re no longer seeing customer impact related to this issue, and hosted sites are performing as expected. Our team has implemented mitigations and is continuing to monitor the situation closely. We’ll continue to observe service performance and provide another update if there are any significant changes. We appreciate your patience while we worked to investigate this incident.
```

**9. Added: Update** (resolved) · 2026-07-19 14:00 UTC

```diff
+ After a period of monitoring, we can confirm our mitigation was successful and site performance has returned to expected levels. This incident is now resolved.  Some hosted pages with CMS content may have experienced intermittent 5xx errors during the following windows each lasting a few minutes (UTC): - 01:27–01:31 - 01:39–01:41 - 01:51–01:53 - 04:47–04:50 - 05:02–05:03 We appreciate your patience while we worked to investigate and resolve the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-19 05:14 UTC | Major incident: \[RESOLVED\] Reports of intermittent errors for hosted sites (this change) | degradation |

All Webflow changes: [timeline](https://rewindex.com/company/webflow/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i079d8e7f43e575 · Markdown: https://rewindex.com/change/i079d8e7f43e575.md · JSON: https://rewindex.com/api/v1/changes/i079d8e7f43e575 · Generated 2026-10-18T03:29:10.754Z