# Hootsuite: Critical incident: Hootsuite login difficulties

**Summary:** Hootsuite reported a critical login outage affecting its Mobile Application and Web Application, potentially preventing dashboard access. The incident started at 2026-05-29 18:23 UTC and was resolved at 2026-05-29 19:05 UTC, lasting 42 min; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-29 18:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mjcg6hpk75d5](https://stspg.io/mjcg6hpk75d5)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)
- Versions: before (none: first archived) → after incident\_version:245/15tfnwtfgjwt@3ebf74ebcad7
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Hootsuite login difficulties
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-29 18:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-29 19:05 UTC
```

**6. Added: Affected components**

```diff
+ Hootsuite Mobile Application, Hootsuite Web Application
```

**7. Added: Update** (identified) · 2026-05-29 18:23 UTC

```diff
+ Hey there. We are experiencing issues with logging into Hootsuite. You may have trouble accessing your Hootsuite dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
```

**8. Added: Update** (resolved) · 2026-05-29 19:05 UTC

```diff
+ We are able to confirm that the issues with logging into your Hootsuite account have been resolved. Thank you for your patience. If you encounter any further issues, please contact our Customer Support team.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-29 18:23 UTC | Critical incident: Hootsuite login difficulties (this change) | outage |

All Hootsuite changes: [timeline](https://rewindex.com/company/hootsuite/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i06c7ae81881a10 · Markdown: https://rewindex.com/change/i06c7ae81881a10.md · JSON: https://rewindex.com/api/v1/changes/i06c7ae81881a10 · Generated 2026-10-18T00:39:25.531Z