# Salesforce: Major incident: Service Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US +4 more

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-09-09 18:26 UTC · Detected: 2026-10-18 05:15 UTC
- [Source: https://status.salesforce.com/incidents/20003224](https://status.salesforce.com/incidents/20003224)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before (none: first archived) → after incident\_version:130/20003224@a8e877d1062c
- Change 1 of 1 for this incident

Incident page (full timeline): [Service Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US +4 more](https://rewindex.com/company/salesforce/incidents/20003224.md)
## What changed

**1. Added: Title**

```diff
+ Service Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US +4 more
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-09 18:26 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-09 19:20 UTC
```

**6. Added: Affected components**

```diff
+ 3 instances, SCAPI-AP, SCAPI-EU, SCAPI-US, SLASService AP-3, SLASService EU-1, SLASService US-East-1, SLASService US-West-1
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-09 18:26 UTC | Major incident: Service Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US +4 more (this change) | outage |

All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i046f7be6d92075 · Markdown: https://rewindex.com/change/i046f7be6d92075.md · JSON: https://rewindex.com/api/v1/changes/i046f7be6d92075 · Generated 2026-10-18T11:25:22.628Z