# Bitbucket: Critical incident: Intermittent issues affecting Bitbucket

**Summary:** Bitbucket reported critical intermittent availability affecting API, authentication, Git operations, Pipelines and other services, disrupting access for affected users. The incident started at 2025-06-13 09:14 UTC and lasted 2 h 7 min, resolving at 2025-06-13 11:21 UTC; mitigation restored normal service by 10:31 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-06-13 09:14 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/170glr77lcm4](https://stspg.io/170glr77lcm4)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)
- Versions: before (none: first archived) → after incident\_version:176/cmm67ddr8sj2@313d935d2d98
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Intermittent issues affecting Bitbucket
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-06-13 09:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-06-13 11:21 UTC
```

**6. Added: Affected components**

```diff
+ API, Authentication and user management, Email delivery, Git LFS, Git via HTTPS, Git via SSH, Pipelines, Purchasing & Licensing, Signup, Source downloads, Webhooks, Website
```

**7. Added: Update** (investigating) · 2025-06-13 09:14 UTC

```diff
+ We are currently experiencing intermittent issues with Bitbucket. Our team is working diligently to resolve this issue, and we'll keep you posted with further updates.
```

**8. Added: Update** (investigating) · 2025-06-13 09:53 UTC

```diff
+ Our team is still investigating the intermittent issues with Bitbucket, and we’ll keep you posted with further updates.
```

**9. Added: Update** (monitoring) · 2025-06-13 10:31 UTC

```diff
+ The issues causing intermittence in Bitbucket have been mitigated, and services are now operating normally for all affected users. We will monitor it closely to ensure stability.
```

**10. Added: Update** (resolved) · 2025-06-13 11:21 UTC

```diff
+ On June 13, Bitbucket Cloud experienced intermittent availability. The issue has now been resolved, and the service is operating normally for all affected users.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-06-13 09:14 UTC | Critical incident: Intermittent issues affecting Bitbucket (this change) | degradation |

All Bitbucket changes: [timeline](https://rewindex.com/company/bitbucket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i045ae2251126a3 · Markdown: https://rewindex.com/change/i045ae2251126a3.md · JSON: https://rewindex.com/api/v1/changes/i045ae2251126a3 · Generated 2026-10-18T01:30:09.685Z