# xAI: Major incident: Investigating service degradation — cursor.com and IDE

> Major incident: Investigating service degradation — cursor.com and IDE. Detected 2026-11-05 by Rewindex: what changed on xAI’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i03ab2fe31ed8ea
Last updated: 2026-11-05T00:18:48Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-08-27 19:31 UTC · Detected: 2026-11-05 00:18 UTC
- [Source: https://status.x.ai/cursor-com/ttm7sdszxfy4](https://status.x.ai/cursor-com/ttm7sdszxfy4)
- [Company: xAI](https://rewindex.com/company/xai.md)
- Versions: before (none: first archived) → after incident\_version:762/ttm7sdszxfy4@40106e28d065
- Change 1 of 1 for this incident

Incident page (full timeline): [Investigating service degradation — cursor.com and IDE](https://rewindex.com/company/xai/incidents/ttm7sdszxfy4.md)
## What changed

**1. Added: Title**

```diff
+ Investigating service degradation — cursor.com and IDE
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-27 19:31 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-27 19:38 UTC
```

**6. Added: Affected components**

```diff
+ cursor.com, Cursor IDE (Desktop), Cursor IDE (iOS)
```

**7. Added: Update** (investigating) · 2026-08-27 19:31 UTC

```diff
+ We are investigating a service degradation affecting sign-in to Cursor.
```

**8. Added: Update** (investigating) · 2026-08-27 19:35 UTC

```diff
+ A fix has been implemented and we are monitoring for service restoration.
```

**9. Added: Update** (resolved) · 2026-08-27 19:38 UTC

```diff
+ This incident has been resolved. Sign-in to Cursor has returned to normal operation.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-27 19:31 UTC | Major incident: Investigating service degradation — cursor.com and IDE (this change) | major |

All xAI changes: [timeline](https://rewindex.com/company/xai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Investigating service degradation — cursor.com and IDE on xAI’s status page, changed 2026-08-27 19:31 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i03ab2fe31ed8ea
- Citation: xAI, “Major incident: Investigating service degradation — cursor.com and IDE” (2026-08-27 19:31 UTC). Archived by Rewindex: https://rewindex.com/change/i03ab2fe31ed8ea (CC BY 4.0).
- Markdown link: `[xAI: Major incident: Investigating service degradation — cursor.com and IDE (2026-08-27)](https://rewindex.com/change/i03ab2fe31ed8ea)`


---
Canonical: https://rewindex.com/change/i03ab2fe31ed8ea · Markdown: https://rewindex.com/change/i03ab2fe31ed8ea.md · JSON: https://rewindex.com/api/v1/changes/i03ab2fe31ed8ea · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T09:00:19.933Z