# Trello: Major incident: Trello Connectivity Problems

**Summary:** Trello.com experienced a major connectivity outage starting 2025-08-27 19:39 UTC; users could see a "You are disconnected from Trello" message. Recovery was reported at 21:01 UTC, and the incident was resolved at 2025-08-27 21:12 UTC, lasting 1 h 32 min. No cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-08-27 19:39 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ppd3mhjjxwld](https://stspg.io/ppd3mhjjxwld)
- [Company: Trello](https://rewindex.com/company/trello.md)
- Versions: before (none: first archived) → after incident\_version:114/x4r2jr01h698@23a699323223
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Trello Connectivity Problems
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-27 19:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-27 21:12 UTC
```

**6. Added: Affected components**

```diff
+ Trello.com
```

**7. Added: Update** (investigating) · 2025-08-27 19:39 UTC

```diff
+ We're receiving reports of connectivity problems while accessing Trello. You may see a "You are disconnected from Trello message" in the bottom left corner of your window notifying you that you've been disconnected. We're currently investigating the cause, and will post updates here as we determine it.
```

**8. Added: Update** (monitoring) · 2025-08-27 21:01 UTC

```diff
+ We are now seeing recovery and monitoring.
```

**9. Added: Update** (resolved) · 2025-08-27 21:12 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-27 19:39 UTC | Major incident: Trello Connectivity Problems (this change) | outage |

All Trello changes: [timeline](https://rewindex.com/company/trello/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i037aa3d7d9017d · Markdown: https://rewindex.com/change/i037aa3d7d9017d.md · JSON: https://rewindex.com/api/v1/changes/i037aa3d7d9017d · Generated 2026-10-18T02:31:35.221Z