# Stream (GetStream): Major incident: Realtime connections outage

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2023-05-09 07:32 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/l99c33khwg7m](https://stspg.io/l99c33khwg7m)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)
- Versions: before (none: first archived) → after incident\_version:704/vstxp0crk9jc@cacbce60afe0
- Change 1 of 1 for this incident

Incident page (full timeline): [Realtime connections outage](https://rewindex.com/company/getstream/incidents/vstxp0crk9jc.md)
## What changed

**1. Added: Title**

```diff
+ Realtime connections outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-05-09 07:32 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-05-09 08:33 UTC
```

**6. Added: Affected components**

```diff
+ Personalization, US-East - Feed - Realtime notifications
```

**7. Added: Update** (investigating) · 2023-05-09 07:32 UTC

```diff
+ We are currently investigating an issue with our Feed Realtime service.
```

**8. Added: Update** (identified) · 2023-05-09 07:35 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2023-05-09 08:08 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2023-05-09 08:33 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-05-09 07:32 UTC | Major incident: Realtime connections outage (this change) | major |

All Stream (GetStream) changes: [timeline](https://rewindex.com/company/getstream/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i02e7eb534321e9 · Markdown: https://rewindex.com/change/i02e7eb534321e9.md · JSON: https://rewindex.com/api/v1/changes/i02e7eb534321e9 · Generated 2026-10-20T00:01:06.014Z