# Front: Major incident: Automated emails from Front are delayed - notifications, invites to your teammates, calendar events, etc.

**Summary:** Front reported a major incident delaying automated emails, including notifications, teammate invites and calendar events, from 2024-12-18 19:33 UTC to 2024-12-18 20:41 UTC (1 h 8 min). Front worked with its provider to remediate the issue and marked it resolved. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2024-12-18 19:33 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/v1ng5366c2sb](https://stspg.io/v1ng5366c2sb)
- [Company: Front](https://rewindex.com/company/front.md)
- Versions: before (none: first archived) → after incident\_version:328/vgrkxv0htqv1@06aa0bf06199
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Automated emails from Front are delayed - notifications, invites to your teammates, calendar events, etc.
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-12-18 19:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-12-18 20:41 UTC
```

**6. Added: Affected components**

```diff
+ App
```

**7. Added: Update** (investigating) · 2024-12-18 19:33 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2024-12-18 19:38 UTC

```diff
+ We have identified the issue and are working with our provider to remediate.
```

**9. Added: Update** (monitoring) · 2024-12-18 20:06 UTC

```diff
+ We've worked with our provider and remediated the issue.  We'll continue to monitor.
```

**10. Added: Update** (resolved) · 2024-12-18 20:41 UTC

```diff
+ This incident has been relsolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-12-18 19:33 UTC | Major incident: Automated emails from Front are delayed - notifications, invites to your teammates, calendar events, etc. (this change) | degradation |

All Front changes: [timeline](https://rewindex.com/company/front/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i02e165ab7f1025 · Markdown: https://rewindex.com/change/i02e165ab7f1025.md · JSON: https://rewindex.com/api/v1/changes/i02e165ab7f1025 · Generated 2026-10-18T02:29:33.620Z