# Wise: Major incident: Issue with card and Apple Pay pay-ins

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-11-11 13:58 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/pjtn03hj5f8p](https://stspg.io/pjtn03hj5f8p)
- [Company: Wise](https://rewindex.com/company/wise.md)
- Versions: before (none: first archived) → after incident\_version:759/yc4dbbdht4tf@6dd76a95304b
- Change 1 of 1 for this incident

Incident page (full timeline): [Issue with card and Apple Pay pay-ins](https://rewindex.com/company/wise/incidents/yc4dbbdht4tf.md)
## What changed

**1. Added: Title**

```diff
+ Issue with card and Apple Pay pay-ins
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-11 13:58 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-11 14:46 UTC
```

**6. Added: Affected components**

```diff
+ 💸 Payments
```

**7. Added: Update** (investigating) · 2025-11-11 13:58 UTC

```diff
+ We are currently experiencing an issue which affects all card and Apple Pay pay-ins to Wise accounts. Our team is working to fix this as soon as possible.
```

**8. Added: Update** (resolved) · 2025-11-11 14:46 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-11 13:58 UTC | Major incident: Issue with card and Apple Pay pay-ins (this change) | major |

All Wise changes: [timeline](https://rewindex.com/company/wise/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i022b96bf5a5380 · Markdown: https://rewindex.com/change/i022b96bf5a5380.md · JSON: https://rewindex.com/api/v1/changes/i022b96bf5a5380 · Generated 2026-10-19T21:43:52.147Z