# Starburst: Major incident: Elevated error rates in Starburst Galaxy

> Major incident: Elevated error rates in Starburst Galaxy. Detected 2026-11-04 by Rewindex: what changed on Starburst’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i00e5ef3f9225d1
Last updated: 2026-11-04T08:53:45Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-08-21 20:01 UTC · Detected: 2026-11-04 08:53 UTC
- [Source: https://status.galaxy.starburst.io/incidents/zzn9qq9q5573](https://status.galaxy.starburst.io/incidents/zzn9qq9q5573)
- [Company: Starburst](https://rewindex.com/company/starburst.md)
- Versions: before (none: first archived) → after incident\_version:165/zzn9qq9q5573@bfaae543da5c
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated error rates in Starburst Galaxy](https://rewindex.com/company/starburst/incidents/zzn9qq9q5573.md)
## What changed

**1. Added: Title**

```diff
+ Elevated error rates in Starburst Galaxy
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-21 20:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-21 20:01 UTC
```

**6. Added: Affected components**

```diff
+  - AWS ap-northeast1,  - AWS ap-southeast1,  - AWS ap-southeast2,  - AWS ca-central1,  - AWS eu-central1,  - AWS eu-west1,  - AWS eu-west2,  - AWS eu-west3,  - AWS us-east1,  - AWS us-east2,  - AWS us-west1,  - AWS us-west2,  - Azure centralindia,  - Azure eastus,  - Azure eastus2,  - azure francecentral,  - Azure southcentralus,  - Azure westeurope, Clusters - AWS, Clusters - Azure, Clusters - GCP,  - GCP asia-south1,  - GCP asia-southeast1,  - GCP europe-west2,  - GCP europe-west6,  - GCP southamerica-east1,  - GCP us-central1,  - GCP us-east1, Starburst Galaxy UI
```

**7. Added: Update** (investigating) · 2025-08-21 17:58 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2025-08-21 18:39 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (resolved) · 2025-08-21 20:01 UTC

```diff
+ This incident has been resolved. Galaxy was affected by upstream network issues from our provider Cloudflare. We will be investigating ways to make our systems more resilient during future network disruptions. (See https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2 for details of the upstream issue.)
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-21 20:01 UTC | Major incident: Elevated error rates in Starburst Galaxy (this change) | outage |

All Starburst changes: [timeline](https://rewindex.com/company/starburst/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Elevated error rates in Starburst Galaxy on Starburst’s status page, changed 2025-08-21 20:01 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i00e5ef3f9225d1
- Citation: Starburst, “Major incident: Elevated error rates in Starburst Galaxy” (2025-08-21 20:01 UTC). Archived by Rewindex: https://rewindex.com/change/i00e5ef3f9225d1 (CC BY 4.0).
- Markdown link: `[Starburst: Major incident: Elevated error rates in Starburst Galaxy (2025-08-21)](https://rewindex.com/change/i00e5ef3f9225d1)`


---
Canonical: https://rewindex.com/change/i00e5ef3f9225d1 · Markdown: https://rewindex.com/change/i00e5ef3f9225d1.md · JSON: https://rewindex.com/api/v1/changes/i00e5ef3f9225d1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:08:05.482Z
