# Salesforce: Major incident: Service Disruption: Core Service

> Major incident: Service Disruption: Core Service. Detected 2026-10-30 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i0029bacf913534
Last updated: 2026-10-30T21:33:00Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-29 22:47 UTC · Detected: 2026-10-30 21:33 UTC
- [Source: https://status.salesforce.com/incidents/20004549](https://status.salesforce.com/incidents/20004549)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before (none: first archived) → after incident\_version:130/20004549@db9282073da2
- Change 1 of 6 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004549.md)
## What changed

**1. Added: Title**

```diff
+ Service Disruption: Core Service
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-27 07:00 UTC
```

**5. Added: Affected components**

```diff
+ 1 instance, Core Service
```

**6. Added: Update** (update) · 2026-10-30 21:29 UTC

```diff
+ We're investigating an issue affecting connectivity between some Salesforce environments and Long-Term File Storage. Customers may experience delays or intermittent failures when accessing files, and org migrations are being impacted. Our teams are actively investigating and working to restore normal connectivity. We'll provide an update in 30 minutes or sooner if additional information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 22:47 UTC | Major incident: Service Disruption: Core Service (this change) | outage |
| 2026-10-30 22:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rebbf9e00b4cb48.md) | Normal progress |
| 2026-10-30 22:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r25356140465d24.md) | Normal progress |
| 2026-10-30 23:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r996a406557a947.md) | Normal progress |
| 2026-10-31 00:03 UTC | [Incident silently edited: Service Disruption: Core Service](https://rewindex.com/change/r057d29e2207fa3.md) | Normal progress |
| 2026-10-31 07:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r0e58b0c62de5e9.md) | Normal progress |

Next: [change](https://rewindex.com/change/rebbf9e00b4cb48.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i0029bacf913534 · Markdown: https://rewindex.com/change/i0029bacf913534.md · JSON: https://rewindex.com/api/v1/changes/i0029bacf913534 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:24:20.196Z