# Rootly: Incident deleted: Intermittent Issues Accessing Rootly due to Cloudflare

> Incident deleted: Intermittent Issues Accessing Rootly due to Cloudflare. Detected 2026-10-27 by Rewindex: what changed on Rootly’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/df3681bfcebd3a9
Last updated: 2026-10-27T18:43:12Z

**Summary:** _summary pending_
## Part of an outage event

- [Cloudflare outage, Nov 18, 2025: 40 vendors, 44 incidents](https://rewindex.com/events/2025-11-18-cloudflare)
- This incident blames Cloudflare as the cause. (hop 1, posted +24 min vs the first vendor naming Cloudflare)
- Evidence: “…Intermittent Issues Accessing Rootly due to Cloudflare All regions are showing healthy traffic and all products are working as expected. We will continue to monitor out of precaution. All regions are…”

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed Cloudflare<br/>Stytch, Zed, NordLayer +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>19 vendors, 19 blamed Cloudflare<br/>GitLab, Gorgias, Cursor +16"]:::blames
  root --> h4
  later["Later<br/>7 vendors, 7 blamed Cloudflare<br/>RudderStack, Brex, Maven Central +4"]:::blames
  root --> later
  dr["Known dependency<br/>3 vendors<br/>Contentstack, Descope, Retool"]:::hop2
  root -.->|"depends on Cloudflare"| dr
  me["Rootly (this incident)<br/>posted +24 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Incident deleted · Label: Deleted by vendor (rule)
- Changed: 2026-10-27 18:43 UTC · Detected: 2026-10-27 18:43 UTC
- [Source: https://stspg.io/l10vdzvp5tg6](https://stspg.io/l10vdzvp5tg6)
- [Company: Rootly](https://rewindex.com/company/rootly.md)
- Versions: before incident\_version:287/vxhsxw86xck2@bc58dbfbd043 → after (deleted)
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent Issues Accessing Rootly due to Cloudflare](https://rewindex.com/company/rootly/incidents/vxhsxw86xck2.md)
## What changed

**1. Removed: Title**

```diff
- Intermittent Issues Accessing Rootly due to Cloudflare
```

**2. Removed: Impact**

```diff
- minor
```

**3. Removed: Status**

```diff
- resolved
```

**4. Removed: Start time**

```diff
- 2025-11-18 11:54 UTC
```

**5. Removed: Resolved time**

```diff
- 2025-11-18 13:58 UTC
```

**6. Removed: Affected components**

```diff
- On-Call, Slack App, Web Platform
```

**7. Removed: Update** (investigating) · 2025-11-18 11:54 UTC

```diff
- We are seeing upstream Cloudflare issues at the moment. They are experiencing a global outage that we are monitoring. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 It appears to be intermittent depending on the users location.
```

**8. Removed: Update** (monitoring) · 2025-11-18 12:19 UTC

```diff
- We are seeing strong recovery across most regions (NA, EMEA, APAC, etc.). Everything appears to be functioning as expected for most users (some still require retries and is intermittent). We are continuing to monitor. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
```

**9. Removed: Update** (monitoring) · 2025-11-18 12:49 UTC

```diff
- We are seeing degraded affects across several regions still for some users. We are continuing to monitor.
```

**10. Removed: Update** (monitoring) · 2025-11-18 13:19 UTC

```diff
- We are seeing degraded affects across several regions still for some users (some with stronger recovery than others). We are continuing to monitor.
```

**11. Removed: Update** (monitoring) · 2025-11-18 13:37 UTC

```diff
- We are seeing degraded affects across several regions still for some users. We are continuing to monitor. Cloudflare has identified the issue and implementing a fix: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7.
```

**12. Removed: Update** (monitoring) · 2025-11-18 13:42 UTC

```diff
- We are continuing to monitor for any further issues.
```

**13. Removed: Update** (monitoring) · 2025-11-18 13:44 UTC

```diff
- We are continuing to monitor for any further issues.
```

**14. Removed: Update** (resolved) · 2025-11-18 13:58 UTC

```diff
- All regions are showing healthy traffic and all products are working as expected. We will continue to monitor out of precaution.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-27 18:43 UTC | Incident deleted: Intermittent Issues Accessing Rootly due to Cloudflare (this change) | Deleted by vendor |

All Rootly changes: [timeline](https://rewindex.com/company/rootly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/df3681bfcebd3a9 · Markdown: https://rewindex.com/change/df3681bfcebd3a9.md · JSON: https://rewindex.com/api/v1/changes/df3681bfcebd3a9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-28T09:09:38.253Z